Microsoft Dynamics

Microsoft Dynamics is a suite of enterprise resource planning (ERP) and customer relationship management (CRM) software applications that help businesses streamline operations, manage customer relationships, and drive growth.

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Microsoft Dynamics Native Integrations and Features

  • Ecommerce Application Development
  • Account and Contact Management

    Maintain comprehensive records of accounts and contacts for personalized engagement.

    Sales Insights

    AI-powered insights to help sales teams prioritize activities and improve performance.

  • Sales Automation

    Streamline repetitive tasks, such as quotes and proposals, to boost productivity.

  • Dynamics 365

    Dynamics 365 is a cloud-based suite of applications that combines CRM and ERP capabilities into a unified platform.

Dynamics 365 for Customer Service

  • HTML

    Case Management

  • CSS

    Knowledge Base

  • Javascript

    Omni-channel Support

  • React

    Customer Insights

Dynamics 365 for Finance and Operations

  • HTML

    Financial Management

  • CSS

    Supply Chain Management

  • Javascript

    Project Management:

  • React

    Manufacturing Managemen

key functionalities and features

  • Marketing Automation

    Plan and execute multi-channel marketing campaigns with targeted messaging.

  • Lead Scoring and Nurturing

    Identify high-potential leads and guide them through the sales funnel.

  • Event Management

    Plan, promote, and manage events, webinars, and trade shows.

  • Analytics and Reporting

    Measure campaign performance and optimize strategies with data-driven insights.

  • Work Order Management

    Schedule, dispatch, and track work orders for field service teams.

  • Resource Scheduling

    Optimize scheduling for resources, vehicles, and equipment.

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