Microsoft Native
Microsoft Dynamics 365 is a suite of enterprise resource planning (ERP) and customer relationship management (CRM) applications, offering a unified platform that integrates with various Microsoft services and provides a seamless experience across different devices and platforms.
Microsoft Dynamics Native Integrations and Features
Microsoft 365 Integration
Seamless integration with Microsoft 365 for productivity and collaboration tools such as Word, Excel, Outlook, and Teams.
Power Platform Integration
Integrates with Microsoft Power Apps, Power Automate, and Power BI for customization, automation, and analytics.
AI and Insights
Utilizes AI and machine learning for predictive insights and enhanced customer experiences.
Unified Interface
Provides a consistent user experience across web, mobile, and desktop applications.
Microsoft Dynamics Core Applications
Dynamics 365 Sales
Dynamics 365 Marketing
Dynamics 365 Field Service
Dynamics 365 Finance
Dynamics 365 Human Resources
Dynamics 365 Commerce
Dynamics 365 Project Operations
Dynamics 365 Customer Service
key functionalities and features
IoT and Mixed Reality
Integrates with IoT Hub and HoloLens for advanced features such as predictive maintenance and augmented reality.
Multi-Channel Communication
Supports communication with customers through email, chat, social media, and other channels.
Data Integration
Seamlessly integrates data from various sources and services, including other Microsoft services and third-party applications.
Customization and Extensibility
Provides tools and APIs for customizing and extending Dynamics 365 applications to meet specific business needs.
Security and Compliance
Ensures data security and compliance with industry standards through features such as role-based access and encryption.
Mobility
Offers mobile apps for key Dynamics 365 applications, allowing users to access and manage data on the go.
